World-Class Organizational Improvement

Anti-Consultants.  Pro-Results.™

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THE ALLIANCE—Our Extended Network of Associates

“The Fortune 500® brought them together.
Their results set them apart.”

Small World Alliance, Inc. is a network of former Disney leaders and other business experts chosen for their unique skills, knowledge, and abilities, to directly support your initiative. Mark David Jones leads over two-dozen associates who are ready as potential resources to your project. These experts have directly worked with dozens of Fortune 500® companies, and represent more than:

  • 350 years of former Disney operational experience
  • 270 years of training and development experience
  • 60 years of public sector experience
  • 45 undergraduate and graduate level degrees

In addition, the specific expertise/accomplishments of this collective group include:

    • …developed the Disney Institute Professional Programs
    • …designed/developed the Disney Orientation program
    • …designed and delivered Disney’s company-wide continuous improvement initiative
    • …provided executive development for Disney’s Asian & European parks
    • …many years of experience as Disney Imagineers
    • …numerous positions as Traditions instructors (Disney’s orientation program)
    • …designed more than 4 dozen Disney internal training programs
    • …launched Disney’s internal Cast Member learning resource center
    • …recruiters for Disney’s employment center
    • …widely recognized experts on Labor-Management Relations
    • …former master trainers for Covey Leadership programs
    • …authors of numerous business books and articles
    • …and former Disney leaders in charge of…Disney University, Guest Relations/Customer Service, Cast Development, Human Resource Planning, Cast and Guest Measurement initiatives, Equal Opportunity Programs, Corporate Repatriation, Disney Resort Restaurants, College and International Programs (internship/recruitment), Employee Relations, Merchandise, Leadership Development Programs, and Disney Institute Professional Programs
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